EQC-CP-101 Microsoft 365 Fundamentals (16 Dec 2026)

Course Overview

This practical one-day course introduces delegates to Microsoft 365 and demonstrates how cloud-based applications can help charities, community groups, social enterprises and sole traders work more effectively.

Delegates will learn how Microsoft 365 applications work together to support communication, collaboration, document management, fundraising, project delivery and service delivery.

The course uses real-world examples relevant to community and voluntary sector organisations.

Who should Attend?

This course is suitable for:

• CIC founders
• Charity trustees
• Community project workers
• Volunteers
• Administrators
• Fundraising staff
• Sole traders working within community projects
• Anyone new to Microsoft 365

What You Will Learn

By the end of the course attendees will be able to:

• Navigate Microsoft 365
• Understand how Microsoft 365 applications work together
• Store and share files securely
• Communicate using Teams and Outlook
• Create forms and surveys
• Manage tasks and projects
• Understand cloud collaboration
• Identify opportunities to improve spending less time on administration and more time helping people

Prerequisites

Delegates must:

• Have a Microsoft 365 account
• Have access to a web browser
• Have access to Microsoft Teams
• Be able to sign into Microsoft 365 online

No prior Microsoft 365 experience is required.