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EQC-CSS-705 Measuring Community Impact with Microsoft 365 (10 Dec 2026)

10 December @ 9:30 am – 4:30 pm

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Course Overview

This practical one-day course teaches delegates how to measure, evidence and communicate community impact using Microsoft 365.

Designed specifically for charities, CICs, community organisations and social enterprises, the course focuses on developing practical impact measurement frameworks, collecting meaningful evidence, analysing project outcomes and producing reports for funders, trustees and people involved in the project.

Delegates will learn how to use Microsoft Forms, Lists, Excel, Power BI, SharePoint, Teams and Copilot to capture evidence, monitor outcomes, measure social impact and demonstrate the value of their work.

Who Should Attend?

This course is suitable for:

  • CIC founders and directors
  • Charity managers
  • Community development workers
  • Programme managers
  • Monitoring and Evaluation Officers
  • Volunteer managers
  • Funding and impact officers
  • Trustees
  • Project coordinators
  • Social entrepreneurs
  • This course is particularly valuable for organisations required to report outcomes and impact to funders, commissioners and stakeholders.

Recommended Prior Learning

EQC-CSS-701

Finding and Writing Funding Bids with Microsoft 365

EQC-CSS-703

Running Community Projects with Microsoft 365

What You Will Learn

By the end of the course delegates will be able to:

  • Distinguish between outputs, outcomes and community impact
  • Create practical outcome measures
  • Collect evidence of change
  • Analyse participation and feedback
  • Create impact reports for funders and trustees
  • Present impact information visually

Prerequisites

Delegates must:

  • Have a Microsoft 365 account
  • Have access to Microsoft 365 online applications
  • Have basic Excel skills
  • Be able to sign into Microsoft 365
  • Be able to join a Microsoft Teams meeting
  • Previous monitoring and evaluation experience is not required.

What Is Included?

  • Live trainer-led delivery
  • Digital course workbook
  • Practical exercises
  • Outcomes framework templates
  • Theory of Change template
  • Logic model template
  • KPI tracker templates
  • Impact dashboard template
  • Impact report template
  • Certificate of attendance
  • Post-course reference guide
  • Q&A session

Details

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