EQC-CSS-703 Running Community Projects with Microsoft 365 (9 Dec 2026)

Course Overview

This practical one-day course teaches delegates how to establish, deliver, monitor and report on community projects using Microsoft 365.

Designed specifically for charities, CICs, community organisations and social enterprises, the course focuses on keeping projects on track, working with funders, volunteers and partners, managing risks, monitoring progress, measuring impact and reporting outcomes to funders.

Delegates will learn how Microsoft 365 can support the complete project lifecycle, from project setup and delivery through to impact reporting, sustainability planning and future funding development.

Who Should Attend?

This course is suitable for:

• CIC founders and directors
• Charity project coordinators
• Community development workers
• Programme managers
• Volunteer coordinators
• Trustees overseeing projects
• Social entrepreneurs
• Community organisers
• Project officers
• Anyone responsible for planning or delivering community-based projects

What You Will Learn

By the end of the course delegates will be able to:

• Managing Responsibilities in a Project
• Create project delivery plans
• Define outputs, outcomes and impact measures
• Coordinate teams, volunteers and stakeholders
• Manage project risks and issues
• Collect evidence and feedback
• Monitor performance and project progress
• Produce reports for funders and trustees
• Measure and communicate project impact
• Capture lessons learned and organisational knowledge

Develop sustainability and future funding plans

Prerequisites

Delegates must:

• Have a Microsoft 365 account
• Have access to Microsoft 365 online applications
• Be able to log in to Microsoft 365
• Have basic keyboard and mouse skills
• Be able to join a Microsoft Teams meeting

What Is Included?

• Live trainer-led delivery
• Digital course workbook
• Practical exercises
• Project planning templates
• Risk register templates
• Project reporting templates
• Certificate of attendance
• Post-course reference guide
• Q&A session