EQC-COL-201 Microsoft Teams Essentials (15 Oct 2026)

Course Overview

This practical one-day course teaches delegates how to use Microsoft Teams to communicate, collaborate and work effectively with colleagues, volunteers, trustees, partners and stakeholders.

Designed specifically for charities, CICs, community organisations and sole traders, the course focuses on using Microsoft Teams as a central hub for managing projects, delivering services, running meetings, coordinating volunteers and working with external organisations.

The course focuses on the cloud-based version of Microsoft Teams available through Microsoft 365 and demonstrates how Teams integrates with other Microsoft 365 applications.

Who Should Attend?

This course is suitable for:

• CIC founders
• Charity staff
• Community project workers
• Volunteers
• Administrators
• Project coordinators
• Fundraising staff
• Trustees
• Sole traders working in the community sector

What You Will Learn

By the end of the course delegates will be able to:

• Navigate Microsoft Teams confidently
• Communicate using chat and channels
• Create and manage Teams and channels
• Schedule and participate in meetings
• Share and collaborate on documents
• Work effectively with volunteers and stakeholders
• Organise project information
• Improve communication and reduce email dependency
• Use Teams as a central collaboration hub

Prerequisites

Delegates must:

• Have a Microsoft 365 account
• Have access to Microsoft Teams
• Be able to log in to Microsoft 365
• Have basic keyboard and mouse skills
• Be able to join a Microsoft Teams meeting

No previous Teams experience is required.

What Is Included?

• Live trainer-led delivery
• Digital course workbook
• Practical exercises
• Exercise files and templates
• Certificate of attendance
• Post-course reference guide
• Q&A session